FAQs

Frequently Asked Questions

To schedule an appointment please fill out the contact form or call (979) 985-2313 or email us at info@restoremyhealth.com.

1.How do I make an appointment? Fill out the form with your contact information and preferred contact (phone or email) and we will contact you. For follow up patients, you may use the online scheduling, onpatient (your patient portal), call, or email.

2. How can I be best prepared for my visit? Please fill out your new patient forms and bring any existing lab or medical reports to your first appointment for the best experience. If you are being seen for a travel consultation, know your travel itinerary and immunization record. If you are being seen for a medical consultation after hospitalization, have your records available, if possible.

Visits are based on estimated time for as listed in the pricing. We accept credit cards, apple pay, debit cards, Venmo, and Zelle directly through our system.

No, we do not bill for any type of insurance but will provide a superbill receipt that you can submit to your insurance company, if desired.

At Restore My Health MD our goal is to provide preventive and restorative care at affordable and transparent prices and ordering lab or imaging as your condition warrants, at reduced prices. Many of our patients have existing health insurance or Medicare but choose us and find a cost savings because their health improves, they take fewer medications, and our costs are less than their deductible and co-pays. If you request, we can provide a superbill for submission to your insurance company (though they may not pay). Appointments can be paid with an HSA/FSA card in many instances, depending on the plan. Patients can use their insurance or Medicare for many lab tests and imaging and if not covered, we can provide client pay discounts of often over 50% of cash prices.

This depends on your preference and where you live. For patients in Alaska or Indiana, currently only Tele-health visits are available. If a physical examination in person is required for a thorough evaluation, we will request an in-person visit, however, most visits can be arranged through tele-health, including cognitive testing.

No. While Dr. Ackerman is a family physician by training, she is not a “Primary Care Provider” taking care of all your medical problems, but enjoys working closely with patients’ primary care providers as patient’s desire. Her goal is to help you stay healthy or restore your health. She does not provide care for acute illnesses.

Yes, all patients will receive an email to get “onpatient”. This allows Dr. Ackerman to send your lab or results, as well as lets you communicate a HIPAA compliant manner.

You can call, email, use the patient portal, or schedule on-line.